From the author of the AI Business Maturity Model

AI Adoption Consulting

Independent advice on where AI actually pays off in your business, what to do first, and what to leave alone — from the people who wrote the maturity framework other consultants are certified in.

Coulee Tech provides AI adoption consulting to small and mid-sized businesses across Wisconsin, Minnesota, Iowa and Florida, from offices in La Crosse, Eau Claire and Fort Myers. The engagement is led by Rod Holum — the creator of the AI Business Maturity Model, the five-level framework that AIBMM-certified coaches nationwide are trained in, and a Certified AIBMM Master Coach.

In practice that means an independent assessment of where AI would genuinely remove hours from your operation, a shortlist of use cases ranked by effort against benefit, a sequenced roadmap you can actually fund, a written acceptable-use policy, and help running the first pilot. Typical clients run between 15 and 250 people: manufacturers, clinics, law and accounting firms, dealerships, and professional-services businesses.

Most AI projects fail for reasons that have nothing to do with AI

The technology is rarely the constraint any more. The tools are capable, cheap relative to a salary, and improving faster than any adoption plan can keep up with. What goes wrong is almost always organisational: nobody identified which specific task was being replaced, nobody owned the rollout, and nobody measured whether the hours actually came back.

That is what this engagement is for. It is a business analysis exercise that happens to be about AI — the same discipline you would apply to any operational change, brought by people who have watched enough of these succeed and fail to know which signals matter.

We are also willing to tell you that a use case is not ready, that a competitor's impressive-sounding deployment is mostly theatre, or that the honest first step is fixing a process before automating it. Advice you cannot get a "no" from is not advice.

Where the method came from

We are not certified in someone else's framework. We wrote the one they are certified in.

Most AI consultancies assess your business against a model they licensed, adopted, or assembled from a conference talk. The AI Business Maturity Model — the five-level framework running from AI Drifter through Prompted Operator, Agent Builder and Agent Manager to Physical Integrator — was created by Rod Holum, our CEO.

You do not have to take that on faith. Rod's certification and the coaches trained in the model are listed in the public AIBMM speaker directory, where firms across the country appear alongside us. The difference is not the badge — it is that the framework was written here.

For an engagement, this changes something concrete. When your situation does not fit the model cleanly — and interesting businesses rarely do — a certified consultant has to apply the framework as written. We can tell you which part of it your case is actually testing, and why. The judgment behind the assessment and the assessment itself come from the same place.

The three ways it usually goes wrong

We have seen each of these enough times to design the engagement around avoiding them.

Buying tools before finding the problem

Licences get purchased organisation-wide, used enthusiastically for three weeks, and quietly abandoned. Nothing was wrong with the tool — nobody had identified which specific task it was supposed to replace.

Piloting something that cannot scale

A promising experiment runs on one person's personal account with data nobody has cleared for external processing. It works, everyone is pleased, and it can never be rolled out.

No policy until an incident

Staff are already using AI at work whether it has been sanctioned or not. The question is only whether there are rules about what they may paste into it.

What an engagement produces

Scoped to what you need — some clients want the full sequence, others want one question answered well.

AI opportunity assessment

We inventory how work actually gets done in your business, then identify where AI would remove real hours — and, just as importantly, where it would not.

Prioritised use-case shortlist

Candidate uses ranked by effort against benefit, so the first project is one that can succeed rather than the one that sounded most impressive in a meeting.

A sequenced roadmap

What to do this quarter, this year, and not yet — sequenced against your budget and your team's capacity to absorb change.

Tooling recommendations

Which assistant, which licences, and which integrations, chosen for your workflow rather than whichever vendor is loudest this quarter.

Governance & acceptable use

A written policy covering what staff may put into which tools, who reviews AI output before it reaches a client, and how that gets enforced.

Rollout & enablement

Adoption fails on habit, not technology. We help you run the pilot, train the people who will use it daily, and measure whether it stuck.

Should you hire us, or someone else?

There are four real options for AI adoption help, and for two of them the honest answer is often not us. Here is how we would describe them if you asked over coffee.

A national consultancy

Slalom, West Monroe, the Big Four

Best when

Enterprise-scale transformation with a change-management team, a multi-year budget, and internal staff to receive the work.

The catch

The engagement model assumes a client with a programme office. Below a few hundred employees the fee and the overhead both stop making sense, and the partner who sold it is rarely the person who shows up.

Your state's MEP centre

NIST MEP, WCMP in Wisconsin, IMEC in Illinois

Best when

Manufacturers who want subsidised, credible, vendor-neutral help. These are genuinely good programmes and often the cheapest serious option available.

The catch

Grant-funded scope and timelines, manufacturing-shaped by design, and no ongoing relationship with whoever runs your systems afterwards. If you are a law firm, a clinic, or a dealership, you are outside their remit.

Your existing IT provider

the MSP you already pay monthly

Best when

Anything that is really an infrastructure question — licences, identity, data access, security posture.

The catch

Most MSPs are reselling an AI product line, not advising on adoption. Ask who at the firm has assessed AI maturity outside of a vendor's sales deck, and how many times.

Coulee Tech

That's us

Wisconsin, Minnesota, Iowa & Florida

Best when

Owner-led businesses of roughly 15–250 people who want the assessment done properly by the people who wrote the assessment, and who would rather one firm handle both the advice and the systems underneath it.

Where we are the wrong call

We are a regional firm. If you need a hundred consultants in eleven cities next quarter, we are the wrong call and will say so on the first conversation.

Credentials, not adjectives

Who you would actually be working with

AI consultant is a title anyone can print on a card. These are the credentials behind ours — each one checkable without taking our word for it.

Rod Holum

Rod Holum

Certified AIBMM Master Coach

CEO & Founder, Coulee Tech · La Crosse, WI

Created the AI Business Maturity Model and holds the Master Coach certification in it. He runs the assessments and the executive roadmap work himself, and is a requested speaker around the country, teaching the model to CEOs, military leadership, nonprofits, and business groups.

Verify the certification →
Aaron Libner

Aaron Libner

Certified AIBMM Executive Coach

President, Eau Claire Market · Eau Claire, WI

Leads adoption work with owners, sales teams and non-profit boards across the Chippewa Valley, in deliberately non-technical language.

Verify the certification →

Both profiles are listed publicly in the AIBMM coach directory.

We have had to write this down

Four books on AI adoption for business leaders, built largely on what actually happened at real companies in our markets rather than on vendor case studies. Three more on cybersecurity, which is the constraint that decides what AI you can safely put your data into.

Upcoming · September 15, 2026 · Spooner, WI

Go Hands-On: The AI Business Retreat

Join our one-day AI Business Retreat in Spooner, WI. Learn the AI Business Maturity Model, build a working AI agent, and leave with a written 90-day roadmap — in person or live remote.

Explore the AI Business Retreat →

AI adoption consulting: common questions

An AI adoption consultant works out where AI would pay off in your specific business, sequences those opportunities into a fundable plan, and helps you execute and measure the first ones. In that order. First, work out where AI would genuinely save time or money in your specific operation — which is mostly a question about how your business runs, not about AI. Second, sequence those opportunities into a plan you can fund and staff. Third, help you execute the first ones and measure whether they worked. A consultant who starts with a tool recommendation has skipped the part that determines whether any of it pays off.
Consulting is us doing the analysis and handing you a plan; coaching is us building your capability to lead it yourself. Most engagements start with consulting to establish direction. If you want the executive team to develop their own judgment rather than depend on ours, coaching is the better fit — see our AI Business Coaching page.
Usually yes — often more so than for a large one, because a small business feels a saved hour immediately and cannot absorb a wasted rollout. The engagement scales down — for a 15-person firm this is a focused piece of work, not a six-month programme. The failure we most often prevent is spending real money on the wrong first project.
Not before we understand your business — and often the answer is a tool you are already paying for. We make a recommendation only after understanding your workflow, your data sensitivity, and what your team already uses. Sometimes the answer is the Copilot licences you are already paying for inside Microsoft 365. We publish a comparison of the major assistants precisely because the right answer is genuinely situational.
AIBMM is the AI Business Maturity Model — a framework for assessing how far along an organisation actually is, across five levels from ad-hoc individual use (AI Drifter) through to embodied automation with real-world execution controls (Physical Integrator). Certification means an assessment follows a defined methodology rather than one consultant's instincts, so findings are comparable over time and against other organisations. The distinction worth knowing: the model was created by our CEO, Rod Holum, a Certified AIBMM Master Coach. Aaron Libner, who runs our Eau Claire market, is a Certified AIBMM Executive Coach. Both profiles are public at aibmm.ai, so you can check the credentials yourself.
The certified coaches themselves, not a junior analyst working from a template. That matters more in AI consulting than in most categories, because there is no licensing body for the title — anyone can call themselves an AI consultant. What we can point at instead: the maturity model itself was written here, our CEO is a Certified AIBMM Master Coach with a public profile in the AIBMM speaker directory, the team has published seven books, and we are requested to teach this material rather than only to sell it. Our CEO speaks around the country to CEOs and executive teams, to military leadership including generals, to nonprofits and business groups, and to the Chippewa Valley SHRM chapter on AI for HR, plus a free public AIBMM webinar every month.
Yes, and we would rather you did. We run a free AIBMM webinar the first Friday of every month, publish our books and guides openly, and host a full-day hands-on AI Business Retreat where certified coaches from around the country teach the model in a small room. Sitting through a day of that tells you far more about whether our judgment is worth paying for than any proposal will.
For a well-chosen first use case, weeks rather than quarters — but it depends entirely on which use case comes first, which is exactly why sequencing matters. We deliberately look for an early project with a measurable result, because adoption depends on your team seeing something work — a twelve-month programme with no visible outcome loses the organisation's attention long before it delivers.
Coulee Tech provides AI adoption consulting across Wisconsin, Minnesota, Iowa and Florida, with offices in La Crosse, Eau Claire and Fort Myers. The other options a Midwest business realistically weighs are national consultancies such as Slalom or West Monroe, which are built for enterprise-scale programmes; the NIST MEP network — WCMP in Wisconsin, IMEC in Illinois — which offers subsidised, vendor-neutral help and is genuinely good, though scoped to manufacturers and to grant-funded timelines; and your existing IT provider, who is well placed on the infrastructure questions but is usually reselling an AI product line rather than advising on adoption. We are the regional option for owner-led firms of roughly 15 to 250 people that want the framework's author doing the assessment.
The AI Business Maturity Model (AIBMM) was created by Rod Holum, CEO and founder of Coulee Tech in La Crosse, Wisconsin. It is a five-level framework — AI Drifter, Prompted Operator, Agent Builder, Agent Manager, Physical Integrator — used by certified coaches at firms around the country to assess how far along an organisation is in its AI adoption. Rod is a Certified AIBMM Master Coach, and the coach roster is public at aibmm.ai/speakers.
Yes — an AI acceptable-use policy is one of the more common standalone requests we take — particularly from firms in regulated sectors or those answering client security questionnaires. It covers what data may go into which tools, review requirements before AI-assisted work reaches a client, and how the policy is communicated and enforced.

Not sure where AI fits in your business?

That is the question the first conversation answers. Bring your operation, not a shortlist of tools.